Data Deletion Request

Data Deletion Request – Vidioi

We respect your privacy and give you full control over your personal data.

If you would like to request deletion of your Vidioi account and associated data, please follow the steps below.

1. What This Request Means

When you request data deletion, we will:

Delete your account profile information
Remove your watch history and preferences
Delete stored personal identifiers (name, email, phone number)
Disconnect linked payment details (handled via secure payment providers)

Note: Some data may be retained if required by law, fraud prevention, or financial record-keeping obligations.

2. How to Request Data Deletion

You can request deletion in one of the following ways:

Option A: In-App Request

Open the Vidioi app or website
Go to Settings
Select Account Privacy
Click Delete My Account
Confirm your request

Option B: Email Request

Send an email to:

📧 support@vidioi.com

Include:

Subject: Data Deletion Request
Your registered email or phone number
A short confirmation message requesting account deletion

Example:

“I request deletion of my Vidioi account and all associated personal data.”

3. Processing Time

Requests are typically processed within 7–14 business days
You will receive a confirmation once deletion is complete
In some cases, we may contact you for identity verification before processing

4. Important Notes

Account deletion is permanent and cannot be undone
You will lose access to all purchased or saved content
Active subscriptions will be cancelled automatically
Refunds (if applicable) will follow our Refund Policy

5. Partial Data Retention

We may retain limited information for:

Legal compliance
Fraud prevention
Transaction records required by financial regulations

This data is securely stored and not used for marketing or profiling.

6. Need Help?

If you have questions about your data or deletion request:

📧 Email: support@vidioi.com
💬 Help Center: Available in the Vidioi app